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GOT QUESTIONS? WE’VE GOT ANSWERS!

At Supreme, we firmly believe that our services must be carefully adapted to the level of all the clients needs, We feel this is paramount to creating positive, and truly interactive, brand and customer experiences services.

  • 1. What is shared ride service?

    Shared ride service is an economical transportation option that allows passengers heading in the same geographic direction to save money by traveling together.
  • 2. How can I find the fare amount?

    To determine your fare, use the quick quote feature and fill out the pick-up and drop-off information on the reservation form. Your fare will then be calculated.
  • 3. How can I change my reservation?

    Please call Supreme at 1-800-590-000. Please have your confirmation number ready.
  • 4. How do I cancel my reservation?

    Cancellations can be made to our 24-hour call center. Cancellations made at least three hours in advance of the scheduled pick up time will be fully refunded. Supreme is not able to refund cancellations made less than three hours in advance. There will also be no refund if a passenger is not at the pick-up location during the pick-up window.
  • 5. What is Exclusive Van Service?

    Supreme offers an exclusive service without sharing with other passengers. This is solely the customer’s option and may be the best value for large traveling parties.
  • 6. How can my organization set up an account?

    Leave an inquiry with contact information on Supreme’s “Contact Us” page and a marketing representative will contact you shortly.
  • 7. Who can I call about a lost item?

    Call our customer service line 1-800-590-000 or submit an inquiry on our website’s “Contact Us” page. Please make sure to provide your contact information and as much detail as possible.
  • 8. What is advanced reservation?

    While reservations are not required, advance reservations for trips from the airport may be placed via our website or our 24 hour customer service line. Advance reservations benefit both you and Supreme in scheduling shuttles to meet demand.
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Need Help !

Didn't find an answer? Feel free to contact us via our contact page or call us at: 1 (800) 590 0000 and one of our agents will answer your question.

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